Contact information

We are here to help with any question about your order, our products, or Rover Island. Use the details below to reach the right team.

Customer Support

For order questions, product questions, returns, refunds, or general enquiries, contact our Customer Support team.

Please have your order number ready when you contact us about an existing order. This allows our team to assist you faster.

Wholesale Enquiries

For wholesale, bulk order, or business partnership enquiries, contact our Wholesale team directly.

  • Wholesale Phone: +971 55 544 4732

This number is reserved for wholesale and business enquiries and is not monitored for standard customer support requests. Customers with an order question should use the Customer Support details above.

Our Location

Rover Island is an online-only beauty retailer. We do not operate a customer-facing physical store, and our address below is not available for walk-in visits or in-person collection.

Operational base: Jebel Ali Freezone, Dubai, United Arab Emirates.

Follow Us

Stay connected with Rover Island on social media for new arrivals, restocks, and beauty content.

Frequently Asked Questions

What is the fastest way to reach Rover Island? WhatsApp is the fastest way to reach our Customer Support team during support hours, Monday to Saturday, 10:00 AM to 5:00 PM.

Can I visit Rover Island in person? No. Rover Island is an online-only retailer with no customer-facing physical store. All orders are placed online and delivered to you.

I placed an order, who do I contact? Contact our Customer Support team by email or WhatsApp with your order number ready.

I want to stock Rover Island products in my business, who do I contact? Contact our Wholesale team at +971 55 544 4732.